You will receive the order confirmation email immediately just after placing your order. If you don’t receive that email, please check your Spam folder and see if you can locate it (Please mark “Not as Spam” to receive the emails directly into your Inbox).
In general, you will receive your item within the chosen shipping time frame ( 10 – 20 Business days). We ship out the deliveries of all products as soon as we receive them from the international supplier.
Once you have made your order and want to cancel, please get in touch with our customer service team for further details. Based on the status of the shipment, the customer service team will advise the customer.